Electronic Enterprise Document and
Case Management Systems (e-DCMS)

RICHMAR delivers an Electronic Enterprise Document and Case Management System (e-DCMS) that includes attribute and full text-searching to assist users in quickly finding desired data and information. Our solutions are used to manage, store, track, and make instantly available critical, useful data and information. The solution may include back scanning of critical documents to produce retrievable and useful digital images. The e-DCMS can be delivered by RICHMAR pre-populated with historical documents and information.

The e-DCMS can be a custom developed solution or a COTS product integrated with existing ERP systems for swifter implementation times and lower development costs. We will follow an approved Information System Development Life Cycle (ISDLC) for all database and report development, information systems and Web support activities. We apply our iterative software development methodology which provides the flexibility to meet evolving Customer requirements and ensures customer insight, feedback, and validation throughout the project.

Our SDLC process includes inception (requirements definition), elaboration (requirements finalization), design (software, database, and architecture definition), construction (application programming with QA testing), quality control (application tested against final requirements), acceptance (User Acceptance Testing and IV&V), and delivery/transition (application deployed and used by customers) and operations and maintenance support. Our methodology ensures software product quality and has been proven successful.

Using Joint Requirements Development (JRD) and Joint Application Design (JAD) sessions, we will conduct and manage the requirements elaboration process. Facilitating JAD workshops with customer SME's, we will validate business requirements and refine design prototypes. All requirements will be defined, categorized, and systematically traced based on business priorities. The design will include logical and physical relationships of all the entities involved and identify appropriate data sets. Reporting capabilities and needs for each designed database and web application will then be analyzed and built in.

In cases where heavy customization and transformation is necessary, our team will develop tools to manage data set creation, updates and deletions. We will focus on the details of functional design (i.e., screen layouts, data fields) as well as technical design (i.e. workflow, interfaces). For each database application we will develop documentation including requirements, design documentation, on-line help, user guide, administration guide, and installation guides among others. All maintenance and support activities will be initiated, documented, implemented and tracked using industry standard tools. Standard reports such as activity reports and earned value management reports, when applicable, will be generated periodically for customer management review.

On March 4, 2010, RICHMAR received a letter of commendation for designing and developing a custom solution for a large Federal client in record time after the Inspector General's office and United States Congress levied the requirement.